Privacy policy

Effective Date: 6th November 2025

1. Overview

At Sunday Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us, including through email or SMS communications.

By using our site or submitting your details, you agree to the practices outlined below.

2. Information We Collect

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number (for order updates or SMS marketing, if opted in)

  • Billing and shipping address

  • Purchase history

  • Device and browser details

  • IP address and approximate location

  • Behaviour on our site (pages viewed, products added to cart, etc.)

3. How We Collect Your Information

We collect information when you:

  • Place an order on www.sundayaura.com.au

  • Subscribe to our newsletter or SMS list

  • Enter a giveaway, promotion, or wholesale enquiry

  • Engage with our emails or text messages

  • Browse our site (via cookies and analytics tools like Shopify and Klaviyo)

4. How We Use Your Information

Your personal information may be used to:

  • Process and deliver your orders

  • Provide customer support

  • Send marketing updates and special offers (if you’ve opted in)

  • Improve our website, products, and customer experience

  • Personalise your shopping experience

We’ll only contact you with your consent and you can opt out at any time.

5. Email & SMS Marketing

We use Klaviyo to manage our marketing communications.
If you subscribe, you may receive emails or SMS messages about:

  • New collections, promotions, or product launches

  • Restock and sale notifications

  • Abandoned cart reminders

Unsubscribe anytime:

  • Emails: click “unsubscribe” at the bottom of any message

  • SMS: reply STOP to opt out

Your data is stored securely and never sold or shared for external marketing purposes.

6. Sharing Your Information

We only share information with trusted third-party services to help us run our store smoothly:

  • Shopify (eCommerce platform & checkout)

  • Klaviyo (email/SMS marketing)

  • Payment providers (e.g., Shopify Payments, PayPal)

  • Shipping carriers (for order delivery)

Each partner complies with privacy and data protection laws.

7. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences

  • Analyse traffic and improve performance

  • Deliver relevant ads

You can manage or disable cookies in your browser settings, though this may affect site functionality.

8. Your Rights

Depending on your region, you may request to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

To exercise your rights, contact us at www.sundayaura.com.au.

9. Data Retention

We retain your data for as long as needed to fulfill your orders or as required by law. If you unsubscribe or request deletion, we’ll remove your data from our active systems unless legally obligated to keep it.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date.

11. Contact Us

For any questions or privacy-related concerns, you can reach us at:
📍 Perth, Western Australia
📬 Email: sunday.aura@yahoo.com
🌐 Website: www.sundayaura.com.au